Why do I need an Account to buy at the Wellesse store?
The Wellesse store is powered by Alice.com, the online platform that allows leading manufacturers like Wellesse to sell directly to consumers with always free shipping, automatic coupons and other great benefits. Setting up an account with Alice.com is free and takes just a few moments to complete.
How does my Account work?
With your free Account, it's easy order products from the Wellesse store and from other manufacturers on the main Alice.com website. For each product added to your Account, Alice will automatically apply coupons for you, remind you when you might be running low, and help you order just the items you need so you can avoid the chore of driving to the store for household goods. And all this convenience comes direct to your door with free shipping included.
Is there a membership or other fee to use Alice?
Your account with Alice is completely free and you can cancel anytime.
I want to order a few items from the Wellesse Store—do I need to set up an Account first?
Yes. The first time you add a product to your shopping cart, you'll need to set up your free Account. Once you have an Account, it's easy to add what you need and checkout anytime.
Does my Account work outside the U.S.?
Not yet. Currently, only customers with a U.S. mailing address (no PO boxes) in the lower 48 states (D.C. included) can set up an Account. If you live in Alaska, Hawaii, or another country, we hope to be able to serve you in the future.
How soon will I receive my order?
Alice.com ships products from a Midwest-based distribution center. Depending upon where you live, you'll receive your order within 1 to 6 business days. Each time you order, we'll let you know your estimated shipping time, and e-mail you a tracking number to track your box as it makes its way to your door.
How do I pay for my orders?
Alice currently accepts Visa, MasterCard, American Express and Discover credit cards. We also accept debit cards as well as PayPal.
I still have questions. Can I talk with someone?
You bet. Just call 1-877-Yo-Alice, and we'll start listening. And if you'd rather stay online, feel free to send us an e-mail or use our live chat. Click here to see the details.
Why do I need an account with Alice.com to buy at the Wellesse store?
The Wellesse store is powered by Alice.com, the online platform that allows leading manufacturers like Wellesse to sell directly to consumers without the added costs of a retailer. With your Alice.com account, you can order all your Wellesse products with always free shipping, automatic coupons and great prices. And you can also shop the Alice.com website for 1000's of other household essentials—letting you save time, money, and all of those extra trips to the store.
How does Alice.com work?
Alice provides you a great way to buy and manage all of your household essentials. You can add products directly from the Wellesse store and from the main Alice.com website. Once you add a product to your Alice.com product list, Alice goes to work. We organize all of your products, find coupons and deals for you, remind you when you might be running low, and help you order just the items you need so you can avoid the chore of household shopping. And all this convenience comes direct to your door with free shipping included.
What kind of products can I buy on Alice?
Alice carries all of the goods that keep your house running—items like garbage bags, laundry detergent, dish soap, shaving cream, diapers, and cough syrup, to name a few.
Is there a membership or other fee to use Alice?
Your account with Alice is completely free and you can cancel anytime.
Does Alice work outside the U.S.?
Not yet. Alice currently only works for customers with a U.S. mailing address (no PO boxes) in the lower 48 states (D.C. included). If you live in Alaska, Hawaii, or another country, we hope to be able to serve you in the future.
Can I use coupons at Alice?
Coupons are automatically applied on the goods you buy at Alice.com, and we let our manufacturer partners provide you with special coupons that are personalized for your needs.
How soon will I receive my order?
Alice ships products from a Midwest-based distribution center. Depending upon where you live, you'll receive your Alice order within 1 to 6 business days. Each time you order, we'll let you know your estimated shipping time, and e-mail you a tracking number to track your Alice box as it makes its way to your door.
Can I return products to Alice?
Yes. We have a 30 day return policy you can view here
I still have questions. Can I talk with someone?
You bet. Just call 1-877-Yo-Alice, and we'll start listening. And if you'd rather stay online, feel free to send us an e-mail or use our live chat. Click here to see the details.
